Nordic Healthy Living, Inc. and its worldwide subsidiaries (“NHL”, also referred to as “we”, “us”, “our”) are providing this privacy policy to inform you (“you” refers to any entity or person who is not a NHL employee) regarding our collection, use, disclosure, and storage of data about you that we collect via our websites, mobile applications, telephone, facsimile, email or otherwise. Our primary goals in collecting data are to provide superior products and services to our clients, to contact companies and individuals who have indicated an interest in NHL, and to enable effective use of an informative Nordic Healthy Living website.THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (i) DO NOT AGREE TO THESE TERMS, (ii) ARE NOT THE OLDER OF (A) AT LEAST 18 YEARS OF AGE OR (B) LEGAL AGE TO FORM A BINDING CONTRACT WITH NORDIC HEALTHY LIVING INC, OR (iii) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, PRODUCTS OR SERVICES BY APPLICABLE LAW.

Thank you for choosing to use the Nordic Healthy Living, Inc. e-commerce site for the sale
dietary supplements and related products at www.livarcticessentials.com (our "Site"). These
terms and conditions apply to all individuals, companies and organizations that register to buy
Products on our Site (each such individual, company or organization is referred to in these terms
and conditions as “User” or “you”), and constitute a binding, legal agreement (“Agreement”)
between User and Nordic Healthy Living, Inc. If you are ordering Products on behalf of the
organization with which you are employed, you represent and warrant that you have full power,
authority and legal capacity to enter into this Agreement and bind your employer, company or
organization.

By using the Site, you agree to these Terms & Conditions and our Privacy Policy which is incorporated herein by reference. Each time you use the Site, you reaffirm your acceptance of the then-current Terms & Conditions. If you do not wish to be bound by these Terms & Conditions, your only remedy is to discontinue using the Site.

Nordic Healthy Living, Inc. may change these Terms & Conditions at any time and in its sole discretion. The modified Terms & Conditions will be effective immediately upon posting and you agree to the newly posted Terms & Conditions by continuing your use of the Site. You are responsible for staying informed of any changes. If you do not agree with the modified Terms & Conditions, your only remedy is to discontinue using the Site.

In some cases, you may be required to register on the Site. If you are required to register, you represent and warrant that you have completed, or that you will promptly complete, all information in the User Registration form provided by Nordic Healthy Living, Inc. on our Site (“User Information”) correctly and completely. In the event that any of your User Information changes in the future, you agree that you will promptly update your registration information on our Site.

If you register on the site, you will have the opportunity to select a User ID and Password during the User registration process. You are solely responsible in all respects for: (a) all use of our Site made using your User ID and Password, and (b) maintaining the confidentiality of your User ID and Password. Only one individual may access our Site at the same time using the same User ID and Password. You agree to notify us immediately of any unauthorized use of your email address, User ID or Password or any other breach of security regarding our Site of which you are aware. Nordic Healthy Living, Inc. may refuse to grant you a User ID or Password that impersonates someone else, is protected by trademark or other proprietary right law, is vulgar or otherwise offensive, or for other reasons as determined by Nordic Healthy Living, Inc.

These terms and conditions govern the sale of products ("Products") by Nordic Healthy Living, Inc. on our Site. Nordic Healthy Living, Inc.’s acceptance of all orders and all offers and sales by Nordic Healthy Living, Inc. are subject to and expressly conditioned upon User's assent to the terms and conditions of this Agreement, and User's acceptance of any offer by Nordic Healthy Living, Inc. must be made on such terms and conditions exactly as offered by Nordic Healthy Living, Inc.. Nordic Healthy Living, Inc. has priced all of its Products based upon the provisions in this Agreement. All orders must be paid at the time of order. If you have any questions about your order, please contact us at support@livarcticessentials.com

All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price advertised on this Site at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. The price charged will be clearly stated in your order confirmation email. Price increases will only apply to orders placed after the time of the increase. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your total price and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept Visa®, MasterCard®, American Express® & Discover® cards for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

Nordic Healthy Living stands behind the quality of its products. We are so confident that you will be pleased with our supplements that we provide a risk-free 30-day period to try your first bottle, with a full money-back guarantee if you're not satisfied for any reason.

To return, simply call customer support (phone number and hours provided below) to get a Return Shipping Label with tracking, then send it back to our warehouse. That’s it!

Only Refunds that have a Return Shipping Label shall be accepted. Once accepted the refund shall be processed when the return is received at our warehouse.

• For 1 month supply orders, just return any product (opened or unopened), and we’ll give you a full refund of the purchase price less s/h to your original method of payment. To obtain this refund you must return the product within 30 days after receipt of your product.
  
• For 2, 3, 6 or 12 month supply orders, your first month-bottle is yours to try and keep, and there’s no rush – you’ve got 60 days to try it. If not satisfied for any reason, simply return the rest of your supply “unopened with neck seal intact” and get a complete refund of the product price less s/h to your original payment method. To obtain this refund you
  
• Must return the bottles within 30 days after receipt of your product. If not all the bottles are received, beyond the first-month free-bottle, then the refund will be prorated based upon the number of unopened bottles received.

We do not sell your personal data to any third parties. We may share your personal data as needed to fulfill the purposes including:

• with our affiliated companies
• with our suppliers and vendors to provide goods and services you have requested;
• with our vendors in order to improve the services;
• as necessary to protect the privacy and safety of you or our company.
• with our service providers, such as credit agencies, companies that monitor Specially Designated Nationals lists and technical or customer support providers, who use the data on our behalf; and Public
• as necessary in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• as otherwise legally permitted.
  

We require such third parties to take reasonable security measures to protect your personal data, and third parties are instructed not to use your data other than pursuant to our instructions or as stated in our contract. We remain liable for protection of your personal data in case of any onward transfer to third parties, subject to any terms in our contract with you.

The customer shall be entitled to a refund for the first package purchased on subscription, subject to the following conditions:

1. The customer must request a refund within 30 days from the date of receiving the first package.
2. The customer must provide a valid reason for requesting the refund.

Upon meeting the above conditions, the customer will be eligible for a refund of the purchase price for the first package purchased on subscription. The refund will be processed using the original payment method within 10 days from the date of receiving the product back at our warehouse.

It is important to note that subsequent packages received through a subscription service shall not be eligible for a refund. Once the customer has received a second shipment or any subsequent shipments as part of the subscription, no refunds will be granted for those packages.

By accepting the terms and conditions of this agreement, the customer acknowledges and agrees to the refund policy outlined above.


Customer Support:

(800) 564-1408

Hours:

Monday-Friday 9am - 8pm EST
Saturday-Sunday Closed

Defective Opened Product.

Nordic Healthy Living, Inc. will replace defective product so long as the defect is reported during the applicable reporting period and verified by the Customer Service team of Nordic Healthy Living, Inc. If Nordic Healthy Living Inc. is unable to replace any such products, Nordic Healthy Living Inc. will refund the product purchase price within 7 business days after confirmation of the defect by the Customer Service team of Nordic Healthy Living, Inc. Your refund will be credited back to the same payment method used to make the original purchase on the Site.

Nordic Healthy Living, Inc. will have no responsibility for any damages to the Products in the event that the products: (i) are improperly handled by the shipping carrier after delivery to carrier in good order; (ii) are subject to extreme atmospheric conditions by carrier or Customer; (iii) are misused in any manner by carrier or Customer; (iv) are modified in any way, including but not limited to by incorporation into or integration with other products; (v) are not used in accordance with accompanying instructions, industry standards and practices; or (vi) are used for a different purpose than intended.

You may cancel your subscription at any time by calling (800) 564-1408 or emailing support@livarcticessentials.com.

Provided that the unopened product is properly reported within the applicable notification period and is approved for return, Nordic Healthy Living, Inc. will refund the product purchase price within 7 business days after receipt of the unopened product by the Customer Service team of Nordic Healthy Living, Inc. All unopened product must be returned in original condition, with all seals and other components fully intact and all unopened product must be suitable for resale upon receipt by Nordic Healthy Living, Inc. If the returned product has been tampered with or opened by customer, no refund will be made to customer.

Nordic Healthy Living, Inc. attempts to be as accurate as possible in its Product descriptions. However, Nordic Healthy Living, Inc. does not warrant that Product descriptions or other content on the Site is accurate, complete, reliable, current, or error-free. If a Product is not as described, your sole remedy is to return it in unused condition.

Products will be shipped via a shipper of Nordic Healthy Living’s sole discretion unless otherwise specified at time of order, and shall be deemed delivered to User when delivered to the transportation company at the shipping point. Shipping charges will be added to your invoice. Each shipment shall be considered a separate and independent transaction and payment for each shipment shall be due accordingly.

User will be provided with an expected ship date upon order. This date constitutes a good faith estimate and is not binding. Nordic Healthy Living, Inc. will notify the User in a timely fashion if ordered goods are not available. Nordic Healthy Living, Inc. is not liable for losses, damages or penalty as a result of any delay in shipping ordered Product.

Risk of loss or damage to the Products shall pass to User upon delivery of the Products to the Transportation Company at the Shipping Point. Confiscation or destruction of, or damage to, the Products following delivery to the transportation company at the shipping point shall not in any way affect the liability of User to pay the purchase price. User shall inspect the Products upon receipt and notify the transportation company when there is evidence of shipping damage.

Please review our Privacy Policy to learn about how Nordic Healthy Living, Inc. uses personal information collected on the Site.

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e- mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All trademarks, logos, and service marks displayed on the Site are registered and unregistered trademarks of Nordic Healthy Living, Inc. and/or third parties who have authorized their use (collectively the “Trademarks”). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these Trademarks in any way. The use of Nordic Healthy Living, Inc.’s trademarks on any other website is strictly prohibited. All of the materials contained on the Site are copyrighted except where explicitly noted otherwise. Nordic Healthy Living, Inc. will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

This Site may contain hyperlinks to third-party websites. Nordic Healthy Living, Inc. does not control or endorse these third-party websites or any goods or services sold on those websites. Some of these websites may contain materials that are objectionable, unlawful, or inaccurate. You acknowledge and agree that Nordic Healthy Living, Inc. is not responsible or liable for any content or other materials on these third party websites.

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY NORDIC HEALTHY LIVING, INC. ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. NORDIC HEALTHY LIVING, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NORDIC HEALTHY LIVING, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NORDIC HEALTHY LIVING, INC. DOES NOT WARRANT THAT THIS SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE. THEIR SERVERS. OR E-MAIL SENT FROM NORDIC HEALTHY LIVING, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NORDIC HEALTHY LIVING, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

These Terms & Conditions shall be governed by and construed in accordance with the laws of Texas without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms & Conditions and or your use of the Site resides in the courts located in Texas, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. If any provision of these Terms & Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms & Conditions, which shall remain in full force and effect. No waiver of any provision in these Terms & Conditions shall be deemed a further or continuing waiver of such provision or any other provision.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD NORDIC HEALTHY LIVING, INC. AND EACH OF ITS AGENTS, REPRESENTATIVES, AND SERVICE PROVIDERS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, INCLUDING BUT NOT LIMITED TO THIRD PARTY CLAIMS, DAMAGES, COSTS, AND LIABILITIES, INCLUDING REASONABLE ATTORNEYS’ FEES ARISING OUT OF, OR IN CONNECTION WITH, YOUR VIOLATION OF THESE TERMS & CONDITIONS.

Nordic Healthy Living, Inc. has the right to terminate your account and access to the Site for any reason, including, without limitation, if Nordic Healthy Living, Inc., in its sole discretion, considers your use to be unacceptable, or in the event of any breach by you of this Terms & Conditions. Ajinomoto North America, Inc. may, but shall be under no obligation to, provide you a warning prior to termination of your use of the Site.